Remote PC Support Service
We can solve your PC problems quickly and efficiently, without the hassle and costs of travel
Get expert PC help without the hassle
Got PC problems and need a quick and efficient solution? Don’t wait for a technician to visit or pay travel costs – our Remote PC Support service is the answer!
Simply pick up the phone and call us on 0800 878 878 to arrange for one of our helpful and knowledgeable techs to assist you without having to leave the house or wait for a tech to visit.
We connect to your PC via your internet connection using secure, industry standard methods such as Teamviewer or the built-in Windows remote support features. You can supervise our technicians activity on your PC screen and discuss the details over the phone as the work proceeds.
Once the job is done we disconnect the session or you can disconnect us at any time. We cannot gain access to your PC again or at any time unless you specifically allow it.
What can we fix remotely?
Software / Windows
If something isnt working as expected in Windows, 365 or any other software/app is causing you headaches, don’t just battle on confusedly – get expert help from one of our experienced techs who have nearly always “been there, done that”.
Virus / Spyware
If you suspect some malicous software or intruder has got into your PC, don’t wait to find out or try to patch it up yourself. Our techs have the tools and know-how to clean up a compromised system and protect you from future infections.
Email Issues
If your Outlook is misbehaving or your emails are going missing or undelivered, chances are we can help resolve the issue. Even something as seemingly simple as email can throw up issues that are annoyingly complex to resolve for the lay-person.
Printer Problems
Back in the old days, getting a printer to talk nicely to your PC could be a minefield. These days they are generally well behaved but can still return to their old habits. Our tech will make sure the right drivers are installed and tweak the setttings to perfection.
Device Setup / Fix
You just bought a new wireless widget and it refuses to talk to your PC? Or you trusty old device just went haywire? Call us and have a knowlegeable tech help get you up and running (again). We’ll help you get the best out of your connected devices.
Updates / Upgrades
If you aren’t sure how to keep your PC up-to-date or need advice on getting an upgrade for your computer, the best place to start is with a remote support session. Your tech will review what you have, what you want, and help you make an informed decision.
Slow Computer
Computer performance problems are sometimes down to an old PC that’s past it’s “use by date”, but it could be an easy fix. A tech can diagnose what’s causing the slowdown and maybe resolve it on the spot. A simple RAM or SSD upgrade may also do the job.
Network / Cloud / Backup
Sharing your PC stuff with others over a network used to be a headache for the non-technical. “The cloud” has made it easier (in theory) but making it work reliably and just the way you want it to? You might benefit from some sagely tech advice on this one.