VOIP Phone Services

Tech Solutions can provide a complete telephony and VoIP range of services, often making significant savings on your current phone bill.

Our VoIP phone services utilise your internet connection for cost-effective telecommunications resulting in high definition, high-quality calls and exceptionally competitive calling rates.

Like to see how much you can save? Send us your current bill and we can advise.

Unified communications — Deskphones and also available on your mobile/pc/laptop/tablet

As well as a desk phone, we can set you up with an app for your mobile/tablet/pc/laptop that connects to our phone system. This means, when you’re out on the road, you can make and receive calls as if you were in your office. Because the app uses data, these calls do not attract a mobile call charge, nor do they use one of your phone lines.

Unified communications — Deskphones and also available on your mobile/pc/laptop/tablet

Tech Solutions uses 3CX which offers a complete Unified Communications solution out of the box. As an open standard software PBX, installation and management of your phone system has never been easier.

  • Easy self installation & management
  • Slash telco & communications costs
  • Boost productivity with Unified Communication: Presence, Chat
  • Work on the go: Android & iOS capable
  • Improve Customer Service: Click2Call & CRM integration
  • Install on premise or deploy in YOUR Cloud

Unified Communications for Every Business

3CX includes a full suite of unified communications features without the need for additional downloads, add ons or purchases. Integrated, WebRTC-based video conferencing via an open-standards browser or through the iOS/Android clients allows for face-to-face meetings to take place wherever you are. Productivity boosting features such as Presence, corporate chat, whiteboard, screen sharing and more allow for employees to collaborate better and work more efficiently.

One Extension, Endless Possibilities

Softphones for Windows and Mac and smartphone clients for iOS and Android work seamlessly in conjunction with the Web Client for unbeatable connectivity and mobility. Users can make and receive calls, view the presence of colleagues, schedule conferences, take part in web meetings, transfer calls and more all from the palm of their hand. Integration of PUSH technology means never missing a call again whilst saving on battery usage.

All of Your Apps Working Together

Integration with your other applications is easy; connect 3CX with popular CRMs such as Salesforce, Google Contacts, Office 365 and more. Employees can save time and increase productivity with call pop-ups, journals and more by working seamlessly across apps. What’s more, the 3CX ClicktoCall Chrome extension allows users to dial numbers from any website or CRM system by simply clicking on the highlighted phone number.

Cut Costs

Save on your office phone bills and eliminate interoffice call charges by connecting remote branches and allowing remote workers to use their extension wherever they are. Additionally, as a software PBX, 3CX allows you to install the phone system on your existing hardware, eliminating the cost of pricey black box appliances and servers.

3CX makes installation, management and maintenance of your PBX so easy that you can effortlessly manage it yourself, whether on an appliance, on your servers or in your cloud account. Find out how 3CX can satisfy your day-to-day communications needs. From receiving calls while out of the office, to boosting agent productivity, face-to-face meetings and much more. This video shows you some major features and benefits of 3CX and just how easy they are to use.

VOIP Tools

We use VOIP Tools, who have created more than 30 addons that can supercharge your 3CX phone system. Wallboards, dialers, recording management, on-call services, emergency notifications, overhead paging, reporting data and many more.