Developing an IT Strategy

Developing an IT Strategy

Why?

Developing an IT strategy sounds like it’s probably a fair amount of work and perhaps for little tangible benefit in the short term, so why bother? Because having an ad-hoc approach to IT systems means things are not usually as efficient as they could be when planned, we have all probably heard the quote “we don’t plan to fail, but we fail to plan”.

Developing an IT strategy allows for appropriate planning to occur, which helps removes quick decisions when systems fail and you need a replacement PC immediately.

How you arrive at a correct software, hardware, and communications strategy for your organisation can reduce your stress levels, and probably more importantly impact on how effective you can be in meeting customer demands. Selecting an accounting solution in the same manner as buying a dish washer can prove to be dangerous.

Process

Before any strategy can be developed you need to know what systems you currently have in place and where you want (your business) to be in the next one to three years. This means documenting who is using what equipment and then identifying what software and hardware needs to be addressed, and when.

Doing a mini IT audit should identify what age is the current equipment is, what equipment is under warranty, what operating systems are in use and what software systems are in use.

It’s useful to also identify any equipment that is critical to the running of your organisation, what can’t you live without?

In looking at where you need to go it’s good to review what areas of growth you are seeing, review how your IT needs are changing, what areas are not working smoothly or need to be more robust.

Naturally Technology Solutions are able to help discuss and plan this process with you.

Roadmap

Then it’s a process of deciding how you are going to get from A to B. Setting a budget and a time frame to establish the work, do you want to operate while upgrading, say, a workstation every two months or do everything during a quiet period?

Can you implement things gradually to minimise disruption? It’s always better to manage change when it comes to IT, so where possible avoid making lots of change all at once. Equally you don’t want the inconvenience associated with leaving things too late and dealing with a crashed system – especially if you haven’t been diligent with backups. If you can plan things to upgrade your accounting system at a different time to changing your laptops or email systems then most of the time that is going to allow for a smoother transition.

Once you have a plan it also allows you to allocate where existing equipment might go. E.g. if users are upgrading to laptops it might mean a workstation becomes available to be used elsewhere or perhaps even be a hot-spare that can be kept for use in an emergency.

It’s also important to communicate the IT strategy to other decision makers in the organisation, to ensure everyone understands the plans and processes.

Here at Technology Solutions we are here to help and guide our clients to find the best solution that suits the individual budget and direction of the business.

To discuss how Tech Solutions can help plan your I.T. needs call us on 0800 878 878

Should you provide Free Wi-Fi to your Customers?

Should you provide Free Wi-Fi to your Customers?

In an ever more connected world is there an advantage to offering wi-fi to your customers? To answer that you need to ask yourself a couple of questions:

  1. Would you have the opportunity to gain more sales by having your clients spend more time at your business? Many people may think no, Louis Rosas-Guyon, president of R2 Computing, a business technology consultancy in North Miami, Fla., says yes. Rosas-Guyon, whose company has installed 142 Wi-Fi access points for small businesses, says most small business owners have little to lose by doing so. “Connectivity and Internet access are rapidly becoming second nature to us all,” he says. “Humans are becoming far more digitally social animals and there are significant business advantages to this new trend.”
    Coffee shops can obviously benefit, Motels are another option.. But imagine you have a customer sitting waiting for something in your business, perhaps a vehicle service or an accounting report, if you have free wifi the chances are that person is going to sit down at your business and do something on their phone/tablet/laptop. Are they surrounded by advertising for your suppliers or your services? Suddenly you have a captive market that is taking in that info. You can also advertise via your hotspot login page. Not many businesses wouldn’t benefit from that.
  2. Are your competition potentially stealing your customers by providing wifi where you are not? You may not realise it but more and more people are looking for free wifi to help decide where they go for services, especially if they are likely to have to spend any amount of time there, don’t let your competition beat you to that market

What can we offer for a Wifi solution for your business?

Technology Solutions has the equipment and the know how to set up a low cost, easy maintenance, simple management solution for offering free wifi to your customers.

For as little as $130 + GST plus labour we can have a wifi hotspot available to your clients which is fully isolated from your business network. This can mean that anyone in your business can connect to the open wifi network, and they’ll be provided with a login page which can give you the opportunity to provide advertisements or logos for your business, they can then select an option to activate free internet for x MB’s or enter a user/pass combo provided by you via an easy interface

In the end, you have to ask yourself, can you afford to not provide wifi to your customers?

So if you’re in need of some help with wifi, or even just some free friendly advice, get in touch with us, 6-370 8093.

To discuss how Tech Solutions can help call us on 0800 878 878.

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